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Developing an AWN Program Plan

  1. AWN System Informationnot completed
  2. AWN System SOPsnot completed
  3. Messaging Templatesnot completed
  4. Training and System Test Information
  5. Exercisesnot completed
  6. Review and Downloadnot completed

Step 4: Training and System Test Information 

Step 4 of 6

Using tools routinely through system training environments allows Alert Originators to practice alerting procedures and gain familiarity with alerting technologies to minimize errors during an incident. Alerting Administrators are highly encouraged to include hands-on-use of their alert platform training environment (if available) as part of their training program. The following are areas that Alert Originators and Alerting Administrators should consider covering as part of their hands-on use training:

4.1 Alert Originators

The following are areas that Alert Originators should consider covering as part of their hands-on use training:

  • How to check an alert message template for errors, prior to sending;
  • How to review alert history and/or logs for possible errors;
  • How to define IPAWS alert status codes for sent alert, with a determination of what the advice codes mean;
  • How to engage vendor support, to include user training, and around the clock technical support;
  • How to create user ID and passwords based on the provided guidelines.

4.2 Alerting Administrators

The following are areas that Alerting Administrators should consider covering as part of their hands-on use training:

  • How to log in to all systems;
  • Identify the digital certificate expiration date;
  • How to verify user connectivity to IPAWS;
  • How to send a Required Weekly Test (RWT) to ensure it is connected to the correct location;
  • How to identify the differences between automated, template and ad-hoc alerts;
  • How to send an alert via IPAWS;
  • How to send an alert through the vendor system;
  • How to cancel an alert;
  • How to create a new message using the following criteria;
    • Choose proper event code;
    • Create a polygon or circle, of less than 100 nodes;
    • Create free-form 90- and 360-character WEA text, while avoiding prohibited characters;
    • Send one alert to multiple channels (WEA, EAS, NWEM, etc.);
    • Select a pre-populated template and fill it in to the greatest extent possible; and
    • Update or cancel an alert, without having to reenter all of the data